Terms & Conditions
Welcome to Kool Kiy Shoes. These Terms & Conditions govern your use of our website and purchases made through it. By accessing or using our website, you agree to these terms, subject to applicable law.
1. Website Use
You agree to use this website lawfully and not to interfere with its operation, security, or availability. You must not use the website for fraudulent, unlawful, or unauthorized activities.
2. Product Information
We aim to provide clear product descriptions, photographs, sizes, and other relevant information. However, colors and appearances may vary depending on screen settings, and product details should be reviewed carefully before ordering.
If a product description contains an error or important information changes, please contact customer support.
3. Prices and Orders
Product prices and any applicable charges will be displayed during the purchasing process. Review your order details before submitting payment.
Submitting an order constitutes a request to purchase the selected products. The store’s order acceptance, confirmation, cancellation, and payment procedures must be accurately reflected in the checkout process and finalized version of these terms.
4. Payment
Available payment methods are displayed at checkout. Orders are subject to the applicable payment process. Please ensure that your billing and shipping information is accurate when placing an order.
5. Shipping and Delivery
We offer free shipping for eligible orders, with a stated delivery timeframe of 3–7 business days for US orders. Please consult our Shipping Policy for further details and any applicable conditions.
If a shipment delay occurs, we will communicate with customers and provide the options required by applicable law.
6. Returns and Refunds
Our stated return window is 30 days, returns are free, and the refund processing timeframe is 15 days under the applicable refund process.
Please review our Refund & Returns Policy for the conditions, procedures, and timeframes applicable to your order. Nothing in these terms is intended to limit rights that cannot lawfully be excluded.
7. Intellectual Property
Website text, design elements, photographs, graphics, and other materials may be protected by intellectual property laws. You may not reproduce or use protected website materials without appropriate authorization, except as permitted by law.
Product names, logos, and trademarks belonging to other parties remain the property of their respective owners. Any third-party brand affiliation or authorization should be described accurately.
8. Third-Party Services and Links
Our website may use third-party services or link to external websites. We do not control the content or policies of independent third-party websites. Any applicable third-party terms should be reviewed separately.
9. Website Availability
We aim to maintain website availability and functionality but cannot guarantee uninterrupted access at all times. Maintenance, technical problems, or circumstances beyond our control may temporarily affect access.
10. Limitation of Liability
To the extent permitted by applicable law, the store’s liability for website use or purchases is subject to the limitations permitted by that law. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or restricted.
Any final limitation-of-liability wording should be reviewed for the laws applicable to the business and its customers.
11. Changes to These Terms
We may update these Terms & Conditions when necessary. Changes will be posted on this page with an updated date. Any rules governing the effective date of changes must comply with applicable law.
12. Governing Law
The governing law and dispute-resolution provisions applicable to this website must be confirmed based on the business’s legal location and other relevant circumstances. Nothing in this section is intended to override mandatory consumer protections.
13. Contact Us
If you have questions about these Terms & Conditions, contact:
Email: sales@koolkiyshoes.shop